Resolving Interpersonal Conflict (Post #2)
When you try to make personal relationships professional it can sometimes result in an interpersonal conflict. The story I’m about to tell you is an example of such a conflict caused by individual differences in seriousness at the workplace and level of ambitions. This story also exemplifies how a conflict that appears to be between two persons can have more parties involved.
Lauren has an internship at People’s Revolution, a branding and marketing firm. The founder of the company is Kelly Cutrone, and she is Laurens boss. Kelly Cutrone is the toughest boss you can imagine. She is very straight forward, demands a lot from her employees, and DO NOT tolerate mistakes of any kind. Lauren has high ambitions of a career within the fashion industry and is very serious about her job. Therefore she is one of Kelly’s most trusted and appreciated employees.
Stephanie, Laurens friend, asks Lauren if she can get her a job at People’s revolution. Lauren is not sure if it’s a good idea because she’s afraid that Stephanie will be too forgetful and make mistakes. Despite this, Lauren decides to see if she can help Stephanie because she wants to be a good friend.
Lauren goes to Kelly’s office and asks her if she can hire Stephanie. Kelly doesn’t think Stephanie is good enough, but agrees to hire her anyways. Kelly makes it very clear that Stephanie will be Laurens responsibility and that Lauren will have to fire her if it appears that Stephanie is not good enough.
When Stephanie starts working at People’s Revolution she spends more time texting and gossiping than she spends working. Lauren tries to make her work more and be serious about the job, but without any success. In the end Lauren has to fire Stephanie.
Besides the individual differences between the two girls concerning ambitions and seriousness at their workplace, a cause to this conflict could be the intensions of Kelly Cutrone. This link is about Kelly Cutrone’s reaction and thoughts concerning the situation: http://blog.blogtalkradio.com/actors/kelly-cutrone-lauren-conrad-hired-sisinlaw-stephanie-pratt-fire/
How do you think this conflict should be solved? And who has the responsibility to solve it?